Sales representatives play a pivotal role in the success of any business. Their responsibilities encompass a wide range of tasks aimed at driving sales, building relationships, and ensuring customer satisfaction.
Lead Generation is the first step in the sales journey. Utilizing a blend of traditional and digital methods, sales reps identify and nurture potential leads to convert them into loyal customers. Effective Customer Outreach follows, where reps employ persuasive communication skills to engage prospects and convey the value of products or services.
Product Presentation is an art form mastered by skilled sales professionals. Through comprehensive knowledge and engaging demonstrations, they highlight the unique features and benefits of offerings, enticing prospects to make a purchase.
Negotiation is a critical skill in closing deals. Sales reps adeptly navigate discussions on pricing, terms, and conditions, ensuring a win-win outcome for both parties.
Relationship Building is the cornerstone of long-term success. Sales representatives cultivate trust and loyalty by providing exceptional service and personalized attention to customers.
Meeting Sales Targets is the ultimate goal. Sales reps strategize, plan, and execute sales initiatives to achieve or exceed set targets, driving business growth.
After-Sales Support ensures customer satisfaction and retention. Sales reps offer ongoing assistance, address inquiries, and resolve issues, cementing strong relationships with clients.
Continuous Learning is key to staying ahead. Sales representatives stay updated on industry trends and best practices through training programs and resources.
By mastering these responsibilities, sales representatives become indispensable assets in driving revenue and fostering business success.
For further insights on sales strategies and techniques, explore resources like Salesforce and HubSpot.
Learn more about the importance of customer relationship management (CRM) tools.
Explore training opportunities for sales professionals on LinkedIn Learning.
Discover actionable tips for successful negotiations from the Harvard Business Review.
Key Responsibilities:
Sales Support.
- Calls, visits, make presentations to existing and prospective customers.
- Maintain existing accounts, obtains orders, and establish new dealerships.
- Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly.
- Exhibit products and services to existing/potential customers and provide best solutions vs needs. e. Coordinates sales effort with marketing, finance, technical and logistics teams.
- Plan and implement sales strategies with the help of supervisor.
- Responsible for achievement of overall (individual and branch) sales targets (monthly/annual). h. Product and technical knowledge.
Customer Focus.
- Regular communication with customers to increase customer satisfaction.
- Resolve customer complaints through root cause analysis and giving suitable solutions.
- Preparing reports on customer feedback and market intelligence with recommendations. d. Carry out customer education on importance of using genuine spares.
- Manage dealer visibility through execution of their marketing calendar within company policies.
Debt Management.
- Debt and account management.
- Credit management maintained within company policies.
Business Development.
- Prepare and submit sales activity reports: daily call reports, weekly/monthly work plans and annual territory analysis updates.
- Undertake market analysis through competitor analysis (pricing, products, delivery schedules and merchandising techniques), customer need analysis, opportunity analysis, customer feedback and trends and recommend sales strategies/winning formulas.
- Continuous appraisal and development of the dealer network in the region to increase and sustain sales and profits.
Primary Responsibilities of a Sales Representative:
- To comply with all Company rules, regulations, policies, procedures, and processes.
- To carry out all other tasks delegated by immediate supervisor, not within the scope of this Job Description, which is deemed to be within the ability of the employee.
Required Qualifications and Experience
- Degree/Diploma in Business Management/Mechanical or related.
- 5 years of experiences in Auto Parts Sales with 2 years in a similar capacity.
- In-depth knowledge of Auto Parts.
- Excellent customer service skills.
- Good communication skills.
- Computer literate.
- Holder of a valid drivers’ license.
Method of Application
Interested and qualified? Go to Simba Corp on simbarec.peopleshr.com to apply
